Support

It says “Nobody knows it yet”. Is it broken?

No — that is how it works. Encore knows the public domain classical repertoire well and is learning everything else from the people who use it. When it does not recognise something, your recording becomes a page anyone can answer. Once a person names it, the app answers that piece instantly from then on, for everyone.

Why thirty seconds?

Encore follows the melody rather than matching a recording, so it needs more to go on. Five seconds is enough to match a fingerprint; it is not enough to recognise a tune played by someone else.

It named the wrong piece.

Two pieces can share a melodic turn, especially over a short excerpt. Try again over a more distinctive passage.

Do you keep my audio?

No. The recording is converted to a melodic fingerprint and deleted. The fingerprint cannot be turned back into sound. There is no account, so nothing is tied to you.

Contact

contact@encorepiano.app